Please note, all of our hair care does not work the same for anyone, if our hair care does not appeal to your needs, we suggest you email about your experience so that our CEO could further help you. All products are non-refundable once they are shipped to you. If you do not receive an item in your order please reach out to our company via email with your name, a picture of the packaging slip, and the box it came in for further assistance. If you do not receive an item that was shipped within 30 days of order placement and you as a customer do not communicate this incident to our company, we do not uphold any responsibility.
It is recommended that you as a consumer DO NOT mix any chemicalized products with our organic hair care because it could in rare but probable cases, cause a chemical reaction. We are not responsible for any hair damage caused by mixing of products. Lastly, our hair care does not cure health conditions and you should speak to a healthcare professional about using our hair care if the condition of the hair is in a fragile state.